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Community


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Community

A one-stop forum for all your banking questions

Instant Money Voucher Reversal

Reply
45 REPLIES 45
FanaM1
Community Coordinator

Good day mokomane97.

 

Thank you for reaching out.

 

To cancel a voucher, you can check the instant money under instant money management.

 

To access it from the app, please follow these steps:

  • Open and sign into the Standard Bank App,
  • Click transact,
  • Select send,
  • Select manage vouchers.

If the voucher does not appear under Manage Vouchers, this means that it has been cashed out.

 

To query further, kindly contact our instant money team on 0860 466 639.

 

Kind regards,

Standard Bank Team

mokomane97
New Member
Instant money voucher reversal
FanaM1
Community Coordinator

Hi @Emmanuel66.

 

We'd like to assist you; please share more information so we can assist further.

 

We look forward to hearing from you.

 

Regards,

Fana.

Standard Bank Team

Emmanuel66
New Member
FanaM1
Community Coordinator

Good morning @Brad26, and @makatesiasanda.

 

Thank you for drawing our attention to this.

 

@Brad26, feel free to contact our instant money staff at 0860 466 639.

 

@makatesiasanda. To reverse your cash back into your account. Please contact Hollywood bets for further assistance.

 

We hope you found the information useful.

 

Regards,

Fana.

Team Standard Bank

 

 

Brad26
Occasional Visitor
If I delete my voucher how do I retrieve it
Chessy1836
New Contributor
How do I reversal back to my Hollywood account
FanaM1
Community Coordinator

Good day @123452Prins.

 

Our systems are operational.

 

Please let us know what problems you are currently having.

 

We eagerly await your response.

 

Regards,

Fana.

Standard Bank Team

123452Prins
New Member
FanaM1
Community Coordinator

Good morning members.

 

We appreciate you alerting us about this.

 

According to our procedure, if you cancel a voucher, the money will be sent back into the original account where it was made.

 

In this case, one has been made on your behalf by a betting company. Please get in touch with them for advice on how to cancel a voucher from their end and how your betting account will be reimbursed.

 

Please update us on the outcome.

 

Regards,

Fana.

0681818378
Occasional Visitor
How do i reverse money to my hollwood bet account
mpa940611
New Member
what do i do if I want to reverse my withdrawal voucher back into my Yesplay account?
FanaM1
Community Coordinator

Good day, @Tlh12.

 

Please tell us how you want us to help you.

 

Regards,

Fana.

Standard Bank Team

Tlh12
New Member
FanaM1
Community Coordinator

Good day @Calvin7.

 

Thank you for contacting us.

 

We've outlined the actions to do in order to obtain your immediate money voucher pin.

 

Please let us know whether you contacted our staff for further assistance.

 

We am looking forward to your response.

 

Regards,

Fana.

Calvin7
New Member

Hello i did'nt receive my withdrawal number and pin of instant money can you please reverse my voucher .

FanaM1
Community Coordinator

Good morning, @Jabulile1.

 

Thank you for reaching out.

 

To cancel a voucher, you can check the instant money under instant money management.

 

To access it from the app, please follow these steps:

  • Open and sign into the Standard Bank App,
  • Click transact,
  • Select send,
  • Select manage vouchers.

If the voucher does not appear under Manage Vouchers, this means that it has been cashed out.

 

To query further, kindly contact our instant money team on 0860 466 639.

 

Kind regards,

Fana.

Standard Bank Team

Jabulile1
New Contributor
Please assist.
I want to reverse an instant money but I did not save the beneficiary
Jabulile1
New Contributor
I want to reverse an instant money but I did not save the beneficiary
FanaM1
Community Coordinator

Hi @bevels.

 

Thank you for reaching out to us.

 

What error message are you getting? If there's no error message and the voucher does not appear, then this means that the voucher has been cashed out.

 

Should you want to dispute this, kindly call our instant money team at 0860 466 639.

 

Please let us know if you received assistance.

 

Regards,

Fana.

Standard Bank Team