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Instant Money not working

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moshryan
Occasional Contributor

Instant Money not working

Hi, when is the instant money going to be online again? I'm desperately need to send a voucher to someone buy the app keeps kicking me out after I finish filling in the amount / choose a pin / my reference and then when I say confirm it does not send me an OTP and kicks me out and takes me back to the login page
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moshryan
Occasional Contributor

Re: Instant Money not working

Now it kicks me out and says for my safety it has logged me off after 5mins of no activity but I wasn't inactive for more than 5seconds.. Uninstalled app and tried reinstalling it but I get the same issue every time
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Community Coordinator

Re: Instant Money not working

Hello @moshryan,
 
Could I kindly advise that you forward your digital email address registered on the mobile banking app, ID number and contact details to [email protected] with the subject line "app timeout - 5 seconds inactivity" so that our mobile app development team can look into this matter for you.
 
Kind Regards,
Mandy

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