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Instant money voucher

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Lonwabo
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Instant money voucher

I was sending an instant money voucher to my cousin but he didn't get the voucher number
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Community Coordinator

Re: Instant money voucher

Hello @Lonwabo,

 

Please be advised that you will need to create a new voucher, ensuring that you've captured the correct details. In order for the funds to be returned to your account, you will need to delete the current voucher and create a new one. To delete the current voucher, please follow these prompts:

 

- Simply log on to the app,

- Tap "Transact" at the to right corner of the app,

- Tap the last option that appears, titled "Send Instant Money",

- Tap on "Manage Vouchers",

- Select either "Beneficiary Vouchers" (if the voucher was sent to someone else) or "Your Vouchers" (If you sent the voucher to yourself),

- Proceed to delete.

 

Kind Regards,

Mandy

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