Inter-account Transfers Fail

[StandardBank]

Hi Nessatenda,

Please forward a screenshot of the error message to [email protected] so we can look into this.

Regards,

Standard Bank Team

[nessatenda]

Hi

No one ever got back to me and I still have the same problem.

[nessatenda]

Hi.

No one ever got back to me and I still have the same problem.

[nessatenda]

Hi

Yes it is. It's also the "To" account.

[ryankrull]

Hi nessatenda

Please confirm that your cheque account was selected as the from account.

[StandardBank]

Hi,

I will get a specialist to assist you.

[nessatenda]

Hi

Thanks for getting back to me. I just tried it but nothing has changed.

[StandardBank]

Hi nessatenda, 

please restart your device and try again. Should you still be experiencing this problem, please let me know, so I can get a specialist to assist you.

[nessatenda]

Hi

I have looked through some of the posts and no one seems to have my problem.

I want to transfer money from my cheque card to my credit card. The app says the accounts are linked. The transfer button is there and a new screen pops up where I can do the transfer. The problem is that it won't allow me to swipe to a different account when chooseing where to transfer to. And so it gives me the error whereby you can't transfer to and from the same account.

It allows me to enter an amount and a reference, I just can't change the transferring and receiving accounts.

What should I do?