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17-09-2019 01:09 PM
Hello @Gawie01,
Can I kindly ask that you forward your Standard Bank ID ( email address linked to your mobile app), ID number and contact details to [email protected] with the subject line "unable to transact between accounts" so that we can look into this matter and assist you further.
Kind Regards,
Mandy
16-09-2019 10:18 PM
02-11-2016 09:25 AM
Hi Veile, please call our Self service Banking Helpdesk on 0860 238 837 for assistance.
01-11-2016 10:10 PM
21-08-2016 08:34 PM
Hi,
You will need to visit your nearest branch for assistance on this matter.
20-08-2016 07:52 AM
25-06-2016 08:58 AM
17-06-2016 07:17 AM
Hi All
I have solved the problem that I was experiencing. Went into a branch and linked the two cards and the app automatically updated allowing me to tranfer between accounts. I just needed to link the Current acc to my credit card at a branch and everything was in working order thereafter.
16-06-2016 02:30 PM
17-03-2016 12:59 PM
Hi Shikarhariram,
Please send the screenshot to [email protected] so that a specialist can assist.
Regards,
Standard Bank Team
17-03-2016 12:52 PM
There is no option to transfer on the transact page (only buy, withdraw and pay). The two dashboards are created but somehow arent linked. Can i send a screenshot of my problem to somewhere? can only attach URLs here.
17-03-2016 12:06 PM
Hi,
Please try swiping from right to left to open the ‘Transact’ tray. Then, simply select 'Transfer’, and choose the account to send from, and the account to send to.
Regards,
Standard Bank Team
17-03-2016 11:57 AM
Yes, this is done.
I have 2 dashborads active. 1 is my Elite Plus cheque account and the other is the credit card.
Now when i swipe right to left to transfer money from my cheque acc. to the credit card, i only have the options of Pay, Buy and Withdraw. The option of tansfer does not appear as one of the option.
17-03-2016 11:51 AM
Hi,
If you have created more than one dashboard, then you can easily toggle between the two dashboards by following these steps:
17-03-2016 11:43 AM
Hi
I am also having the same problem. Once the different dashboards are created, there is no option to transfer from cheque account to credit account. Basically there is no option to transfer between accounts.
17-12-2015 10:17 AM
Hi Muhammadnorat,
That is concerning. Can you please call 0860238873for specialised assistance.
Regards,
Standard Bank Team
15-12-2015 05:46 PM
Hi
I have had the same issue and emailed you guys but have not received any response.
Kindly advise.
@leonenaude wrote:
I have put up my cheque and credit card on the app but no where it gives me options to transfer between my accounts. I have struggled all day with friends trying to help but can't find it.
30-09-2015 07:56 AM
29-09-2015 05:04 PM