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Learn about new Online Banking

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EMFoster
Occasional Visitor

Learn about new Online Banking

My mobile app no longer opens up to my bank accounts that I hold. Instead I get a blank screen with the only option to "add" a bank account. And when I try to add my bank account using my cheque card it tells me I already have an account. But I don't know how to access the account anymore. It was so simple before. Why did you change it. How do I access it now and make payments?
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Community Coordinator

Re: Learn about new Online Banking

Hello @EMFoster,

 

Could i advise that you forward your account details, digital email address registered on the app, as well as your contact details to [email protected] with the subject line "Mobile App" so that our mobile app development team can look into this issue for you.

 

Kind Regards,

Mandy

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