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Community


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Community

A one-stop forum for all your banking questions

Mobile App frozen

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2 REPLIES 2
Joe3
New Contributor
I emailed that address and nobody has responded. It has been so long I had forgotten but once again I need to use the app and it doesn't work.
MandyP
Community Coordinator

Hello @Joe3,

 

Could i advise that you forward your account details, digital email address registered on the app, as well as your contact details to [email protected] with the subject line "Mobile App frozen" so that our mobile app development team can look into this issue for you.

 

Kind Regards,

Mandy

Joe3
New Contributor
I recently updated my app on iPhone and now it just seems to freeze after logging in. I can see my balance on the homepage and all the menu options at the bottom but I can't click on any of them to transfer etc. The app worked fine before I updated.