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New pin from overseas

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tsellschop
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New pin from overseas

How would I reset a new pin if I live in China
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Re: New pin from overseas

Hello @tsellschop,

 

Please be advised that as part of our security measures, should you wish to reset your card pin, you will need to visit your branch in which you will be required to swipe your card and input the old and the new pin in order to complete the process. Due to the above process, it is currently not possible to reset your card pin without having visited the branch.

 

Kind Regards,

Mandy

 

 

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