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Pre Paid Electricity on both *120* and *130*

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Marc1
New Member

Pre Paid Electricity on both *120* and *130*

I am continuously having issues trying to buy pre paid electricity on your *120* app and the *130* app.
Sometimes it works and most times it doesn't work and we end up sitting without electricity and after numerous unsuccessful tries it gives a error message saying we exceeded our daily recharges without actually receiving what we need.
Please sort this out as it really is a convenient service when it works.
Regards
Marc1
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1 REPLY
Community Coordinator

Re: Pre Paid Electricity on both *120* and *130*

Hello @Marc1,

 

This might have been network related issue as we didn't have any issues with the service or the App.

 

If this matter still persist, kindly forward as an error screenshots with your details so that we can investigate this issue further. You can mail us here: [email protected]

 

Let us know should you need further assistance on this.

 

Regards, 

Boitumelo

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