Today, 28 January 2018, I have purchased prepaid electricity worth R500 via Std Bank app. The voucher sent to me was of 275.8 kWh hence I purchased electricity worth R500 which I should have received a voucher of 415.5 kWh. Please note ,I live in Burgersfort area, I normally purchase electricity via the same app. with R100 and gives me 83.1 kWh.
Please assist with this matter because I find it very frustrating.