Community

Share knowledge. Find answers. Ask questions.

Community

A one-stop forum for all your banking questions

Proof of payment after the fact

Solved
Reply
Vis
New Contributor

Proof of payment after the fact

How do I send proof of payment  days after the payment has been made

Go to the solution >
0 Kudos
Reply
3 REPLIES
Solution
Community Coordinator

Re: Proof of payment after the fact

Hello @Vis,

 

Please be advised that you have the option to either download, print or send proof of payment on the Online Banking platform. Kindly follow these steps to download, print or send proof of payment on the Online Banking Platform:

 

  • Log on to the Internet Banking portal with your email address and password,
  • Select "Transact" at the top of your portal display,
  • Under the "History" dashboard, select "Proof of Payment",
  • Browse through your transactions and select the one that you need proof of,
  • Select "Proof of Payment" under the transaction, towards your right,
  • At the top right corner of your portal display, you'll have the option to download, print or save the proof of payment - select the option that you require.

Kind Regards,

Mandy

 

0 Kudos
Reply
Vis
New Contributor

Re: Proof of payment after the fact

Do I do this within the app or on the standard bank website 

0 Kudos
Reply
Highlighted
Community Coordinator

Re: Proof of payment after the fact

Hello @Vis,

 

Please be advised that you can send proof of payment for a transaction making use of the internet banking platform. This feature has not been enabled on the mobile banking app, however, it forms part of future development plans.

 

Kind Regards,

Mandy

 

0 Kudos
Reply