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Community


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Regenerate prepaid electricity token

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2 REPLIES 2
Qasim
Occasional Visitor

I bought prepaid elec for the month and the tokens were saved on my phone, now my phone is in for repairs and will be wiped.

How can I get these tokens back?

Boitumelo
Community Coordinator

Hello Mxolisi,

 

Kindly advise if you managed this process. If not please email us your account details and ID number for further assistance. Email us here: [email protected] using the subject line: "Regenerating prepaid token/Community query".

 

Regards,

Boitumelo

Mxolisi
New Member
I've purchased prepaid electricity for someone yesterday. So I entered their mobile number and meter number on the mobile app. Now the person did not receive the sms with the token numbers. How do I regenerate the numbers?