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SB Mobile App Error

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5 REPLIES 5
MichaelC
New Contributor

Confirmed working again as from this morning. It was a Proxy issue on their side. I did not need to reinstall the mobile app.

l0umar
Occasional Contributor
And it’ll take them how long...?
MichaelC
New Contributor

Just called the helpdesk. They are aware of the issue. There developers are going to roll out a new version soon for iOS.

l0umar
Occasional Contributor

Dear Standard Bank,

 

It has been 7 hours since my initial post.  Kindly advise on the progress made please.  Thank you.

 

Lou

WillemSteyn
Occasional Visitor

I have the same issue since Saterday! 

 

Can we please have a solution as I use the app allot. I don't have a PC at home and need it!

l0umar
Occasional Contributor

Morning All,

 

I've been using the SB Mobile App for years now an all of a sudden it gives me an error so I can't log in.  My husban doesn't have the same problem, he can stil log into his own account from his phone.  The error reads:-

 

Technical error

The operation couldn't be completed

(NSURLErrorDomain error -1012.)

 

I've uninstalled the SB App 5 times already and reinstalled it, same error.  Is there an issue with the SB App?  I've emailed to no avail.  How can I rectify the issue?  

 

Thank you.