Community

Share knowledge. Find answers. Ask questions.

Community

A one-stop forum for all your banking questions

Sent voucher

Reply
Highlighted
Norman2
Occasional Visitor

Sent voucher

Hie I sent money voucher to somebody on the 2nd of December he did not withdraw the money until today how do I get it back 

0 Kudos
Reply
1 REPLY
Community Coordinator

Re: Sent voucher

Hello @Norman2

 

Kindly be advised that you can delete your Instant Money voucher on your Mobile Banking App provided that the receiver hasn't withdrawn the funds. Simply follow these steps to delete:

 

- Log in to the App,

- Swipe from Right to Left or tap on Transact to display the Navigation Bar,

- Select the third/bottom option titled "Send Instant money",

- Select the Bottom option titled "Manage Vouchers",

- Select "Beneficiary Vouchers" if the voucher was sent to a second party/someone else OR "Your Vouchers" if you have sent the voucher to your mobile phone,

- Proceed to delete.

 

Regards,

Mandy

0 Kudos
Reply