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A one-stop forum for all your banking questions
09-12-2016 08:44 AM
Hi pierre45,
I apologise for your frustration with the app. Thank you for your feedback. Please let me know if you are struggling with the functionality of the app so I can assist you.
09-12-2016 01:07 AM
I have been a loyal Standard Bank Customer for 42 years but please read my lips; Short out the mess that is the Standard Bank Mobile App or I move everything somewhere else.
It is a race to the bottom, everytime there is a update we have less functionality and more confusion.
A long time ago Standard Bank used to be a leader in technology, but is struggling to provide the most elementary of service nowadays.
The following must be noted and actioned:
and so on and so on....
Standard Bank is fast becoming irrelevant as a banking service provider.
It is time you look at the competition like Capitec that are still interested in serving.
31-10-2016 03:17 AM
31-10-2016 03:14 AM
22-10-2016 01:13 AM
22-10-2016 01:11 AM
07-10-2016 12:03 PM
Hi, I will get a specialist to assist you. I have escalated this matter.
07-10-2016 11:06 AM
05-09-2016 08:10 AM
Hi Rory,
Please call the Self service Banking Helpdesk on 0860 238 837.
04-09-2016 02:36 PM
04-09-2016 02:28 PM
29-08-2016 11:33 AM
25-08-2015 08:35 AM
Hi
Please use the following steps to correct this issue:
Step 1: Go to settings on your iOS device
Step 2: Once in Settings select “General”
Step 3: Once in General please select “About”
Step 4: Select “Name”
Step 5: Remove any special characters (anything other than letters) and select done
Step 6: Re-open your App and continue banking if possible
Kind regards,
Standard Bank
24-08-2015 09:21 AM
24-08-2015 08:45 AM
23-08-2015 02:35 PM
23-08-2015 12:27 PM
23-08-2015 07:36 AM
23-08-2015 07:22 AM