Community

Share knowledge. Find answers. Ask questions.

Community

A one-stop forum for all your banking questions

Standard Bank Mobile App POP feature has been removed.

Reply
Tester
Occasional Contributor

Standard Bank Mobile App POP feature has been remo...

Hi,

Please note that the Proof of Payment feature has been removed from the Standard Bank App (send proof via whatsapp, email, ETC). 
Please can this feature be re-implemented again as it is pretty usefull in sending your POP of various payments instantly.

 

0 Kudos
Reply
6 REPLIES
Community Coordinator

Re: Standard Bank Mobile App POP feature has been ...

Hi Tester, Thank you so much for your feedback. We will escalate to our development team to investigate this and provide feedback on the progress. Regards,
0 Kudos
Reply
Tester
Occasional Contributor

Re: Standard Bank Mobile App POP feature has been ...

Hi,

 

How long this a query like this take to "investigate", Surely you log onto the app and you can see at a glance that the feature has been removed!

Kindly Provide timelines as to when this feature will be implemented again, as Clearly you can see I am not the only person who is complaining about the removal of this feature.

0 Kudos
Reply
Community Coordinator

Re: Standard Bank Mobile App POP feature has been ...

Hi Tester,

 

I have escalated to the development team to advise on timelines of the feature to be added and will provide you with feedback as soon as they respond.

 

Regards,

Boitumelo

0 Kudos
Reply
Tester
Occasional Contributor

Re: Standard Bank Mobile App POP feature has been ...

Did the Dev team not provide any feedback yet???

0 Kudos
Reply
Tester
Occasional Contributor

Re: Standard Bank Mobile App POP feature has been ...

OVER A MONTH NOW AND NO FEEDBACK???

0 Kudos
Reply
Community Coordinator

Re: Standard Bank Mobile App POP feature has been ...

Hello @Tester,

 

This feature is currently in testing with our development team. Kindly note that release dates will be communicated with the customers upon availability.

 

Regards,

Mandy

0 Kudos
Reply