Community

Share knowledge. Find answers. Ask questions.

Community

A one-stop forum for all your banking questions

Technical error, please try again later

Solved
Reply
Occasional Visitor

Technical error, please try again later

Can you guys fix the app. Having trouble buying airtime
0 Kudos
Reply
9 REPLIES
Community Coordinator

Re: Technical error, please try again later

Hi Blackplanet,

 

Can you please tell me what happens when you try to login so that I am able to assist?

 

Regards,

Standard Bank Team

0 Kudos
Reply
Occasional Visitor

Re: Technical error, please try again later

Technical error... Can't do instant money
0 Kudos
Reply
Community Coordinator

Re: Technical error, please try again later

Hi zakheleyengwa, are you trying to create a voucher? If so, please try again and let me know if you still cannot do this. 

0 Kudos
Reply
New Member

Re: Technical error, please try again later

When I log in from my iphone 6 and laptop since last night to purchase electricity, it does not trancact .

 

" technical error".

 

Urgent.

 

 

0 Kudos
Reply
Community Coordinator

Re: Technical error, please try again later

Hi MatookchundSG,

 

Is this the first time that you are experiencing this issue?

 

Regards,

Standard Bank Team

0 Kudos
Reply
Occasional Visitor

Re: Technical error, please try again later

Having the same problem for the last 3 weeks, log out and still persistent.
0 Kudos
Reply
Community Coordinator

Re: Technical error, please try again later

Hi, 

 

Are you also having issues with creating an Instant Money voucher?

0 Kudos
Reply
Occasional Visitor

Re: Technical error, please try again later

I am in the uk and every time I try to pay an account your app says Technical error please try again later... this has been happening for 2 weeks now! There are more than enough funds and I am getting very frustrated... 

0 Kudos
Reply
Community Coordinator

Re: Technical error, please try again later

Hi,

 

I have escalated your query to our technical team to investigate. 

0 Kudos
Reply