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Technical error

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dane1
New Member

Technical error

Whenever I try to EFT money or add a beneficiary on the mobile app, the app can't complete the action either saying that a technical error occured or simply that the beneficiary couldn't be added. Why is this giving me so many problems?
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3 REPLIES
Community Coordinator

Re: Technical error

Hello @dane1,

 

This might have been the network issues. Note, with the limited network you will experience error when transacting. We currently not experiencing any issues with instant money or transacting online.

 

Please let us know of your experience should this matter still exists.

 

Regards, 

Boitumelo

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Mariajvr1
Visitor

Re: Technical error

Keep getting Technical Error 2003 - cannot make any online payments for the past 2 days.
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Community Coordinator

Re: Technical error

Hello @Mariajvr1,

 

 Please note that we are not experiencing any technical issues. Can you kindly forward us your error screenshots with actual error message and account details for us to investigate your profile.

 

You can email this here: [email protected]

 

Let us know should you need further assistance.

 

Regards,

Boitumelo

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