Visit our COVID-19 site for latest information regarding how we can support you. For up to date information about the pandemic visit www.sacoronavirus.co.za.

bs-regular
bs-extra-light
bs-light
bs-light
bs-cond-light-webfont
bs-medium
bs-bold
bs-black

Community


Share knowledge. Ask questions. Find answers.

Community

A one-stop forum for all your banking questions

Transaction

Reply
1 REPLY 1
MandyP
Community Coordinator

Hello @Mmathapelo,

 

Please be advised that the feature to send proof of payment for past transactions using the mobile banking app is currently not available. However, you have the option to send proof of payment via the new online banking. For this purpose, you may follow these steps:

 

  • Log onto the Online Banking Platform,
  • Click "transact" at the top of your portal display,
  • Under the "history" dashboard, click on "proof of payment",
  • Browse your transactions to select the one that you'd like to send proof of,
  • Click on "proof of payment" under the amount,
  • You'll have the option to "download", "print" and "send" the proof of payment, select "send" and input the required details to complete the process.

Regards,

Mandy

 

Mmathapelo
New Member
Is it possible to resend proof of payment from past transactions using the mobile app without drawing a full bank statement?