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Viewing of statements

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Kgotso1
Frequent Visitor

Viewing of statements

1.How does 1 view thier statement frm a year ago ?
2.hw do i email myself de statement frm de App?
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Community Coordinator

Re: Viewing of statements

Hello @Kgotso1,

 

Please be advised that you can only view transactions dating back 6 months on the app. To view your transactions, kindly use these following steps:

 

  • Log on to the Mobile Banking App,
  • Tap on the tile that shows your account details,
  • At the top of your app display, tap on "Transactions"
  • On this screen, you be able to view all your transactions, transactions made to other accounts, as well as transactions made to your account.

 

Please also note that currently, the option to email your statement from the mobile banking app is not available, however, you can use the new Internet Banking site in order to have your transactions emailed to you. for this purpose, you will need to:

 

  • Log on to the new Internet Banking,
  • Tap on "Transact",
  • Under "Manage" tap on "Email Your Transactions"
  • Next to your account details, tap on "Subscribe"
  • You have the option to register to have your transactions sent to you. You will need to input your email address and password.

Regards,

Mandy

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