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Community


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A one-stop forum for all your banking questions

Wrong transfer

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3 REPLIES 3
Jacketta
New Member

Hi i sent a mail to the following address but its not going through.

[email protected]

Delivery has failed to these recipients or groups:

Della
New Contributor
According to my email this email address doesn't exist?
Boitumelo
Solution
Community Coordinator

Hi there,

 

The only way to resolve this is to forward us an email with the details of both accounts so that we can trace this transaction for you. Please email us on: [email protected] note we do recycle the account numbers but in the case of the transaction being made and the account number is wrong or none existing, the money will be sent back into your account automatically after 24hrs to 72hrs. 

 

I would still advise you to email us the details so that we can trace this one for you.

 

Regards,

Boitumelo

lphawe
Occasional Visitor
What happens if I mistakenly transferred money from capitec to standard bank in an account thats no longer active?
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