Community

Share knowledge. Find answers. Ask questions.

Community

A one-stop forum for all your banking questions

Wrong transfer

Solved
Reply
lphawe
Occasional Visitor

Wrong transfer

What happens if I mistakenly transferred money from capitec to standard bank in an account thats no longer active?
Go to the solution >
0 Kudos
Reply
1 REPLY
Highlighted
Solution
Community Coordinator

Re: Wrong transfer

Hi there,

 

The only way to resolve this is to forward us an email with the details of both accounts so that we can trace this transaction for you. Please email us on: ask.SB@standardbank.co.za note we do recycle the account numbers but in the case of the transaction being made and the account number is wrong or none existing, the money will be sent back into your account automatically after 24hrs to 72hrs. 

 

I would still advise you to email us the details so that we can trace this one for you.

 

Regards,

Boitumelo

Reply