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A one-stop forum for all your banking questions
29-10-2019 09:44 AM
19-12-2018 05:57 AM
20-11-2018 12:23 PM
Hello @Chikirchner,
Could you kindly contact customer care on 0860 123 000 or forward your query, account details, ID number and contact details to [email protected] with the subject line "data not received" so that we may be able to look into the source of the issue and assist you further.
Kind Regards,
Mandy
18-11-2018 03:44 PM
08-06-2018 07:30 AM
Definitely unhappy with purchasing cellc airtime and not having it come through. It's very frustrating to experience such problems. This is the first time this happened to me this morning, and I'm quite upset about this.
27-02-2018 09:06 AM
Hello @Julian,
Could you kindly forward your query, account details, ID number and contact details to [email protected] with the subject line "airtime not coming through" so that we may be able to look into the source of the issue and assist you further.
Kind Regards,
Mandy
24-02-2018 08:05 PM
Yesrerday I purchased three vouchers for MTN. Nothing came through.
21-12-2017 01:50 PM
Hello
I purchased cell c airtime online but I havent received it yet the money has left my account. Please assist me.
Regards
Thato
22-09-2017 03:31 PM
Hello @koketsokomati1,
We have consulted with our technical team and they have confirmed that they were running modification changes on the Cell C bundles feature which resulted in airtime/data not coming through on time. The team has also confirmed that this issue has been fixed and funds should be reversed as soon as possible. Apologies for the inconvenience.
Regards,
Mandy
21-09-2017 01:56 PM
17-11-2015 12:41 AM
01-07-2015 09:55 AM
Hi
There are delays being experienced with Cell C airtime and they are currently resolving this issue from their side. If the airtime purchased is not Cell C, please contact us on 0860 238 837 so that we may assist you further.
Regards,
Standard Bank
30-06-2015 11:11 PM