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changing cell number

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Vera
Occasional Visitor

Re: changing cell number

Yes, I feel the same.
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Chantelle18
Occasional Contributor

Re: changing cell number

Hi,

I'm experiencing the same problem except I'm out of the country and need assistance to change it so my notifications can be sent to email address... My phone number changes every few weeks as I'm traveling for work. I don't have roaming so I can't phone a SA number. Can I be assisted with an email address for someone who I can contact?
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Chantelle18
Occasional Contributor

Re: changing cell number

Hi,

I'm experiencing the same problem except I'm out of the country and need assistance to change it so my notifications can be sent to email address... My phone number changes every few weeks as I'm traveling for work. I don't have roaming so I can't phone a SA number. Can I be assisted with an email address for someone who I can contact?
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Dumimathebula1
New Member

Re: changing cell number

how do I change cell number without having to call or visiting the branch?
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Community Coordinator

Re: changing cell number

Hello @Dumimathebula1,

 

Please be advised that currently the feature to amend your contact number on our self service channels, i.e. the mobile banking app and the online banking platform hasn't been enabled. You will need to visit your nearest branch with your ID booklet in order to be assisted with the switch.

 

Kind Regards,

Mandy

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Fionanz1
Occasional Visitor

Re: changing cell number

I am an international customer - unless you have branches in NZ - in my city... I cannot visit one... I’ve also tried calling S.B international phone numbers but the recorded message says the number is no longer in use?
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Highlighted
Community Coordinator

Re: changing cell number

Hello @Fionanz1,

 

Could I kindly advise that you forward your account details, ID number and contact details to [email protected] with the subject line "changing cell number" so that we can look into this matter and assist you further.

 

Kind Regards,

Mandy

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qoqola
Occasional Contributor

Re: changing cell number

How we can use It with track phone free on Android, and can teach how to improve skill in this application?

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