how to cancel or reverse a debit order

[rooker545]

yes

[FanaM1]

Good morning, @brandonjhelm

We appreciate you reaching out to us.

For you, we'd like to look into this situation. Please call us at 0860 123 000 and choose choices 3 and 3.

Regards,

Standard Bank Team

[brandonjhelm]

Reverse a debit order that can't be done on the app

[FanaM1]

Hi @Noenky.

Thank you for reaching out to us.

Kindly note that you can only reverse a debit order of less than R1000 and not a debi-check debit order.

How to reverse recent debit orders for amounts less than R1000:

To begin, go to your home screen and select Manage.

• Choose Manage Debit Orders.
• Select a reverse debit order.
• Select the account from which the money was debited (keep in mind that debit order reversals can only be made from a current or savings account).
• Select the debit order you want to reverse.
• Select a reason why you want to reverse the debit order.

To cancel a debit order, you must contact the party you have the signed contract agreement with, as only they can cancel the debit order, not your bank. It’s then up to you to ensure that the instructions are carried out.

Please let me know if this resolves your query.

Kind regards,

Standard Bank Team

[Noenky]

There's is a few debit orders I want to stop even the policy that's been deducted twice a month and I'm not happ with that

[FanaM1]

Hi, @ruitersfranklin.

Thank you for getting in contact.

Please take note that we have provided instructions for reversing a debit order.

Please let us know whether you successfully reversed the funds.

Regards,

Standard Bank Team

[ruitersfranklin]

I want to reverse debits that went off

[FanaM1]

Good morning, @Victor88.

Updated limit for debit orders.

Thank you for reaching out to us.

Kindly note that you can only reverse a debit order of less than R1000 and not a debi-check debit order.

How to reverse recent debit orders for amounts less than R1000:

To begin, go to your home screen and select Manage.

• Choose Manage Debit Orders.
• Select a reverse debit order.
• Select the account from which the money was debited (keep in mind that debit order reversals can only be made from a current or savings account).
• Select the debit order you want to reverse.
• Select a reason why you want to reverse the debit order.

To cancel a debit order, you must contact the party you have the signed contract agreement with, as only they can cancel the debit order, not your bank. It’s then up to you to ensure that the instructions are carried out.

Please let me know if this resolves your query.

Kind regards,

Standard Bank Team

[Victor88]

Struggling to reverse debit order in my banking app and the debit order doesn't appear on my debit but it's been deducted Why?

[FanaM1]

Hi @williamsmushfee.

We appreciate your communication with us.

We discussed the procedures to be followed when reversing a debit order.

Please take a moment to look into them, and if you are able to successfully reverse a debit order, let us know.

Sincerely,

Team Standard Bank

[williamsmushfee]

I want to reverse a debit order from zone fitness

[FanaM1]

Good afternoon, @Alija.

Thank you for reaching out to us.

Kindly note that you can only reverse a debit order of less than R500 and not a debi-check debit order.

How to reverse recent debit orders for amounts less than R500:

To begin, go to your home screen and select Manage.

• Choose Manage Debit Orders.
• Select a reverse debit order.
• Select the account from which the money was debited (keep in mind that debit order reversals can only be made from a current or savings account).
• Select the debit order you want to reverse.
• Select a reason why you want to reverse the debit order.

To cancel a debit order, you must contact the party you have the signed contract agreement with, as only they can cancel the debit order, not your bank. It’s then up to you to ensure that the instructions are carried out.

Please let me know if this resolves your query.

Kind regards,

Standard Bank Team

[Alija]

I want reverse a debit order

[Alija]

I want to reverse a debit order from truworths

[Jmoiloa]

I just wanted to cancel or reverse a debit order on my account because I don't know what order is that for and I've never order something on my bank account

[FanaM1]

Good day Londiwe3.

We appreciate your contact.

We have provided instructions for reversing a debit order.

Have you completed the steps indicated above?

We anticipate hearing from you.

Regards,

Fana.

[Londiwe3]

ow to cancel or reverse a debit order

[Leboneedward1]

Reversing debit order u go to your stdbank app, select manage and select, debit oder. And u will see from there and also u can only reverse 500 or less

[FanaM1]

Good morning user.

Thank you for reaching out to us.

Kindly note that you can only reverse a debit order of less than R500 and not a debi-check debit order.

How to reverse recent debit orders for amounts less than R500:

To begin, go to your home screen and select Manage.

• Choose Manage Debit Orders.
• select a reverse debit order.
• select the account from which the money was debited (keep in mind that debit order reversals can only be made from a current or savings account).
• Select the debit order you want to reverse.
• Select a reason why you want to reverse the debit order.

To cancel a debit order, you must contact the party you have the signed contract agreement with, as only they can cancel the debit order, not your bank. It’s then up to you to ensure that the instructions are carried out.

Please let me know if this resolves your query.

Kind regards,

Fana.

Standard Bank Team

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