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Community


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Community

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otp

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2 REPLIES 2
magdaingram15
Occasional Visitor
Please help just came from the branch.. CtP and pin was reset and told that I will be receiving my Otp now but still it does not appear on my cell.. Error cannot locate cell no...
Boitumelo
Community Coordinator

Hello @linda2,

 

We would like to know more on your experience regarding OTP's. Please tell us more on your experience and how we can intervene and assist you in this matter. 

The link is attached here for more information regarding OTP's : http://community.standardbank.co.za/t5/Link-cards-and-accounts/What-should-I-do-if-I-m-not-receiving...

 

Let me know should you still need further intervention on this.

 

Regards,

Boitumelo

linda2
New Member
my number did not change and I receive the pin