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Community


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Community

A one-stop forum for all your banking questions

payment reverse

Reply
7 REPLIES 7
MandyP
Community Coordinator

Hello @Piater777,

 

Please be advised that you will need to visit your nearest branch with your ID book or contact us on 0860 123 000 to request that a payment be reversed. Kindly note that this needs to be done within 45 days of the transaction date. 

 

Regards,

Mandy

Piater777
New Member
I would also appreciate you calling me to do a payment reversal. My contact number is 0833412001. Please live up to your company's motto : Simpler, Better, Faster: Moving Forward as I am fed up with services not rendered.

Kind Regards
StandardBank
Community Coordinator

Hi Stephan90000,

 

Thanks, our team will contact you soon.

 

Regards,

Standard Bank Team

stephan90000
New Contributor

Please call me first 0746028771

 

I don't want to give my ID on a public page

StandardBank
Community Coordinator

Hi,

 

This is concerning. Please forward me your contact details and ID number, so a consultant can call you and assist you.

stephan90000
New Contributor

Apparently they also can not help you, they gave me a number to call. So I will be switching banks. As standard bank can not even assist you with a simple payment reverse. REALLY?????? 

StandardBank
Community Coordinator

Hi,

 

You will need to visit your nearest branch for assistance with this regard. 

stephan90000
New Contributor
Hi there. Can you reverse a payment that you made on the app to the wrong person?