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[hayleyk]

Thanks for this useful feedback. What device are you using? Also, if you use the Quick reply instead of the Reply, you can reply in a box within the conversation rather than going to a full new page.

[Rovert]

Using the laptop. The quick reply is ok but doesnt help the issue at all.

Anyway, i'm sure you guys will come up with something that works :)

[hayleyk]

Yes, we'll keep working at it and really appreciate your honest feedback.

[geordie1]

am finding new format cumbersome and difficult to tap into conversations-whereas before I could easily see a list of subjects and responses I am battling to locate-it may be resistance to change but it feels long winded

[StandardBank]

Hi Geordie1,

I have sent your comment to the developers. Thanks for raising this with us. If you could, where would you like to see changes being made?

Regards,

Standard Bank Team