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Old format Chat Forum

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Super Contributor

Old format Chat Forum

Am i the only one still hoping that Standard Bank bring back the old format chat forum page. Geez this site is terrible. It seems all our complains are simply ignored

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23 REPLIES
Super Contributor

Re: Old format Chat Forum

Maybe two or three still hoping, the others have voted with their feed. I have certainly let them know of my displeasure. The amount posted here in two months is equivalent to two good days on the old forum. Posting something on this forum is equivalent to talking and arguing with yourself. In fact not going to hang around much longer.
Super Contributor

Re: Old format Chat Forum

apologies ... "feet" ....feed is what I produce all day.
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Occasional Contributor

Re: Old format Chat Forum

stick around, the few left here appreciate you

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Super Contributor

Re: Old format Chat Forum

Agreed! The chat forum was one of the major attractions of this trading platform. Does anybody else trade on other banking platforms that have a better chart forum setup?

 

Come on Standard Bank , listen to your clients and do something about it!

 

Suggestion - run a surveymonkey (it wont cost a cent) and get the views from the wider audience.

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Regular Contributor

Re: Old format Chat Forum

I think Standardbank is trying to go web-based. I think they may be using SharePoint if I am not mistaken. Just look at the New Online banking. Same look and feel.

 

 

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Contributor

Re: Old format Chat Forum

It was easy to pick up on discussions and trace history this is too jumbled up .Suggestion :revive the old forum - but create some subsets so that dealers and traders and investors can gravitate towards discussions of their choice- in the past it was just a jumbled up mess  and create an easy link on the new site -  and let the rest of the community get on with whatever they want to...without me.

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Super Contributor

Re: Old format Chat Forum

I liked the old format , we had lots of fun there...

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Super Contributor

Re: Old format Chat Forum

I liked the old format. We had lots of fun there...

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Contributor

Re: Old format Chat Forum

Jip agree. Old format was a lot better than this. Just can't be bothered to go to this page everyday. Bring back old setup Standard Bank!!

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Super Contributor

Re: Old format Chat Forum

Standard Bank, can we at least get some acknowledgement of the unhappiness raised? Where can I log a complaint so we can get some action?

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Super Contributor

Re: Old format Chat Forum

Here, the powers that be not too dissimilar than ANC's top brass, not listening to the voices of dissent. Maybe like them, they will now terminate my membership.
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Super Contributor

Re: Old format Chat Forum

I haven't been here for a couple of weeks. I suppose Std Bank never saw those Capitec ads: "Simplicity is the ultimate sophistication"!
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New Contributor

Re: Old format Chat Forum

New forum is terrible, but Standard Bank do not really care. Same thing happened when they removed Company News feature. Still miss it, but they did not care. If a better platform presents itself, I am outta here, must start looking.

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Super Contributor

Re: Old format Chat Forum

les us know what you find...

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Community Coordinator

Re: Old format Chat Forum

Hi, 

 

Please let me know what issues are you having with our new platform? Your feedback will be highly appreciated.

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Contributor

Re: Old format Chat Forum

It's a mission to use, too many options and you can never find anything usefull. With the old forum, everything was all in one and together.

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Super Contributor

Re: Old format Chat Forum

sigh.....same questions asked a week after go live and now we want to go through that again.

 

Suggest you run a quick survey for all your clients here and get feedback ; thats if anyone is still on this forum....and can find it.

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Highlighted
Regular Contributor

Re: Old format Chat Forum

I think Standardbank is trying to centralize their banking solutions. You can chat and ask about anything from credit cards to banking solutions on this platform. I am not trying to defend Standardbank but I dont have a problem. There will always be resistance to change and you just got to live with it especially if you get used to something and how it would normally function.

Remember when standardbank changed their whole share platform there was an outcry and a lot of complaints. Now noone is complaining about the standardbank share platform.

Whether a function or feature is working or not......would be a different matter.

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Super Contributor

Re: Old format Chat Forum

No sure great that things are in one place but the change (chat forum) is just not functional. For many "traders" the chat forums is a big selling point when it comes to selecting trading platforms. I'm really....really...really disappointed with this change. In the past i would spend at least 30 minutes a day on the chat forum....now its 30 minutes a month. That is how much it sucks. This is a sharepoint app , there must be ways of making it friendlier ...have a list view or something.