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How to reverse a transfer to a beneficiary

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SOL123
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How to reverse a transfer to a beneficiary

I MADE A TRANSFER TO A BENEFICIARY WHO USES A DIFFERENT BANK AND WISH TO REVERSE IT. IS IT POSSIBLE. I MADE THE TRANSFER ON SATURDAY 11H00
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Community Coordinator

Re: How to reverse a transfer to a beneficiary

Hello @SOL123,

 

The best way to resolve this will be via the nearest branch or contact center as there are security measures in place before you reverse this transaction. This will depend if the receiver haven't utilize the funds as yet in order for reversal to take place, and because you also happen to know the receiver make sure that there is enough funds on their account.

 

You can contact us here if you are unable to visit the nearest branch: 0860 123 000.

 

Regards, 

Boitumelo

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