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How to reverse a transfer to a beneficiary

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FanaM1
Community Coordinator

Good day @Rethabile7.

 

We appreciate you taking some time to reach out to us.

That is regarded as an EAP recall, and it is possible.

NB:
Fee R310
It’s not guaranteed.
There is a 10-business-day turnaround.

 

Kindly forward the form to [email protected] for our team to assist further.


If you decide to reverse the money, kindly provide your email address so we may send you the dispute form.

 

https://www.businessonline.standardbank.co.za/static_file/Business%20Online/sa/Forms%20for%20profile...

 

We hope the information provided above is useful.

 

Regards

Fana.

Team Standard Bank

Rethabile7
New Member
Hello
I sent money to the wrong beneficiary account,I need the money to be reversed.
Thank you
FanaM1
Community Coordinator

Hi @Meekay12.

 

Thank you for getting in touch with us.

 

We have forwarded the form along with more instructions.

 

If you require any additional information, don't hesitate to get in touch with us.

 

Sincere regards,

Fana.

Standard Bank Team

Meekay12
New Member
FanaM1
Community Coordinator

Hi @Btshatshu.

 

We appreciate you taking some time to reach out to us.

 

That is regarded as an EAP recall, and it is possible.

 

NB:
Fee R310
It’s not guaranteed.
Turnaround time is 10 business days.

Kindly forward the form to [email protected] for our team to assist further.

 

If you decide to reverse the money, kindly provide your email address so we may send you the dispute form.

 

Regards

Fana.

Team Standard Bank

Btshatshu
New Member
How to reverse a transfer to a beneficiary
FanaM1
Community Coordinator

Hi @Mefane.

 

We have provided instructions on how to reverse EFT payments.

 

For more information on EFT reversal, please see the tagged message.


Please provide your email address so that we can send you the form and instructions.


We are eagerly awaiting your response.

 

Regards

Fana.

Standard Bank Team.

Mefane
New Member
How do I reverse an instant money transfer
FanaM1
Community Coordinator

Hi @nabeel2708.

 

Thank you for getting in touch with us.

 

You have received the form along with more instructions.

 

If you require any additional information, don't hesitate to get in touch with us.

 

Sincere regards,

Fana.

Standard Bank Team

nabeel2708
New Member
FanaM1
Solution
Community Coordinator

Hi @Baloon1.

 

We appreciate you taking some time to reach out to us.

 

That is regarded as a EAP recall, and it is possible.

 

NB:
Fee R310
It’s not guaranteed.
Turnaround time is 10 business days.

Kindly forward the form to [email protected] for our team to assist further.

 

If you decide to reverse the money, kindly provide your email address so we may send you the dispute form.

 

Regards

Fana.

Team Standard Bank.

Baloon1
New Member
Please note I went to the branch trying to get assistance with i was told it’s not possible.
Lorrybate
Occasional Contributor
MM7
New Contributor
How to reverse the transfer a bene
MM7
New Contributor
MM7
New Contributor
Re:How to reverse a transfer to bene
MandyP
Community Coordinator

Hello @Uminathi001,

 

Can I kindly advise that you contact customer care on 0860 123 000 or forward your account details, ID number and contact details to [email protected] with the subject line "reversing a transfer to a beneficiary" so that we can look into this matter and assist you further.

 

Kind Regards,

Mandy

Uminathi001
Occasional Visitor
I would like to reverse a payment I have done to the beneficiary.
Boitumelo
Community Coordinator

Hello @SOL123,

 

The best way to resolve this will be via the nearest branch or contact center as there are security measures in place before you reverse this transaction. This will depend if the receiver haven't utilize the funds as yet in order for reversal to take place, and because you also happen to know the receiver make sure that there is enough funds on their account.

 

You can contact us here if you are unable to visit the nearest branch: 0860 123 000.

 

Regards, 

Boitumelo