Visit our COVID-19 site for latest information regarding how we can support you. For up to date information about the pandemic visit www.sacoronavirus.co.za.
What is the procedure to lodge a claim?
If a claim arises due to an insured danger, you can contact our Claims Fulfilment Centre on 0860 123 444 - Monday to Frid...
SBIB stands for Standard Bank Insurance Brokers. SBIB Online is the portal that customers use to view their policies and submit instructions via a web-based portal. An SBIB customer must create an SB...
The Stop card feature on the smartphone app is a permanent action.
If you would like to temporarily disable / freeze your card, until you find it, please call 0800 020 600. This will place...
Two of the most commonly confused terms used in the banking sector is Available Balance and Current Balance. Although, these terms seem almost similar, if someone hears about ...
...ransfers taking longer than 48 hours (SB to SB) and longer than 72 hours to other banks?
The clearance process is a security measure. It is important to remember that weekends and public...
Send money quickly to anyone with a valid South African cellphone number anywhere, anytime on your banking app or online banking.
Follow these quick and easy steps and you’re good to go:
...
Providing you with the best on-the-go banking experience is one of our top priorities, which is why it’s essential to update your Banking App in order to benefit from our app enhancements and up to d...
How to make an Immediate Payment on Internet Banking:
Step 1:
You will have to be on the pay beneficiary page and making a payment from Savings/Current account, the bene...
Swipe from left to right to open the navigational drawer (or click on the settings icon on the top left corner of the screen).
Select ‘Settings’. In the menu that says ‘Standard bank ID’ y...
...23 000. Consultants are available between 8am and 9pm on weekdays; and 8am and 4pm on weekends and public holidays.
For queries about the community: email our social media team at ask.SBSA@s...