Please be advised that an instant money voucher and pin are valid for 3 years from the date of the first creation. Kindly refer to point 8 of the terms and conditions making use of the following link: https://www.standardbank.co.za/standimg/South%20Africa/PDF/Terms%20and%20Conditions/Beyond%20Payment...
Kindly note that you are able to upgrade your account and still keep your account number. All you need to do is to visit your nearest branch with your ID book and proof of residence in order to be assisted with the upgrade.
Could someone please assist. I have an Android phone(P8 lite). I've been using the banking app without failure for a couple years now. The problem I have experienced recently is that my accounts aren't visible on my dashboard(only displays "add account"). I have checked the following:
I tried to figure out what has changed on my device... the only thing that comes to mind is that I changed the default mobile data sim setting i.e. from sim 1 to 2 (dual sim setup). I changed this setting as before, but this has no effect on the App.
Spoke to tech support at Standard Bank. The solution is to delete your old dashboard, but first you have to create another dashboard(if don't have one already).
While the other dashboard is active then you are allowed to delete the "problem dashboard" (can't delete an active dashboard). Then simply add your Banking Dashboard again.
Hope this helps others out there. Cheers.
I would also like to know about these 'cash finance charges'. I spoke to a consultant at the bank (still have the emails) that said if I do an internet transfer from my credit card account to my cheque account - they are linked - the only charge would be R4. But then a R788 'cash finance charge' was deducted (on another occasion R550 or there about). Spoke to the consultant again who said to speak to card division. Spoke to 3 different people there and no-one could explain to me what it actually is. One lady started talking about it being ineterest charged and I reminded her that the first 55 days are interest free? Then she didn't know...... Spoke to another lady who said it's in the T's & C's from when I opened the account. I do still have them (2008) - it talks about interest and says further transaction charges may apply, the website contains a full list of transaction fees - but on the website it is never mentioned!!
Is there anyone at Standard Bank that actually knows what they are?? And is this a proudly Standard Bank fee, if it does exist? I phoned 2 other banks and they don't have it......
To best assist you on this we will need to investigate this matter further with our service team. Please mail us your full query with account details so that we can look into this query for you and have a consultant contact you to explain this charges.
You can mail us here: [email protected]
Let us know should you need further assistance.
I have been using the Touch ID on my iPhone for the Standard Bank App. However, last week it stopped working, forcing me to enter the password in every time.
I have deleted and reinstalled the app hoping that the invitation to use Touch ID as your way of logging in will pop up but nothing has happened.
Please let me know what to do
This issue occurs in a case that we get an “App Instance Identifier” from the iOS operating system. Kindly note that as a user you can re - enable touch ID based authorisation by going into the settings in the Mobile Banking App and turning on the touch ID feature there.
The best way to resolve this will be to follow below steps provided, note select the card that you would like to delete/ unlink:
Should you experience any issues please let us know to intervene.
anglo is offering it' s shareholders the DRIP share options instead dividend payout.
i cannot seem to find out what share price they are offering ? unless i missed it.
your comments please
Gererally I would avoid this sort of thing. The decision whether or not to acquire more shares is in my book anyway something that needs to be actively taken. Commodities are not like utilities (where an income stream chuggs along)
TAKE THE MONEY and ..?
I have a student achiever acount and would like to know if it's possible to pay online and how? Accoring to this page I can use masterpass by downloaing the app. The Masterpass app by mastercard isn't available in South Africa and Standard Bank doesn't seem to offer a masterpass app. There is an app by Otilo but I don't see why I should trust that app? Please update your website to clarify which merchants are participating as that would be invaluable information for any customer. Additionally the hyperlinks used for legacy and computicket have been mixed up(minor annoyance but it makes me question the quality of your web devs and explains why the site is so unintuitive)