Visit our COVID-19 site for latest information regarding how we can support you. For up to date information about the pandemic visit www.sacoronavirus.co.za.

bs-regular
bs-extra-light
bs-light
bs-light
bs-cond-light-webfont
bs-medium
bs-bold
bs-black

Community


Share knowledge. Ask questions. Find answers.

Community

A one-stop forum for all your banking questions

Reply
freeman_senzani
New Contributor

I don't believe this!

freeman_senzani
New Contributor
StandardBank
Community Coordinator

Hi mathaba571,

 

What are you trying to do with the app? Please explain to me, so I can assist you.

mathaba571
New Member
can I get authorisation key
charmsmit
New Contributor
Please don't put me in frog jumping customer service cycle. (I don't know, call this person, etc... or email this person, etc...) PLEASE, PLEASE JUST GIVE CUSTOMER SERVICE!!!!!!!!!!!!!!!!!!!!!!!!!!
charmsmit
New Contributor
Still no reply?
charmsmit
New Contributor
Standard Bank is the worst customer service provider in South Africa. They are too incompetent in the branches to help customers with internet banking or mobile app installation for Standard Bank. I've tried to call the call center twice to get a download authorization key this morning. The second call never get passed the switchboard. I was holding for more than half an hour and eventually lost my R50 airtime. The 5580 and 73325 codes do not work on Windows Phones at all. I have windows 8.1 on my windows phone. Is there anyone on this forum that can assist me in downloading the Standard Bank Mobile app on my WINDOWS PHONE?
StandardBank
Community Coordinator

Hi,

 

Please send your query to [email protected], a specialist will be able to assist you.

mandisaz
New Contributor
Hy I need authorisation key to log in. Thank you in advance
mandisaz
New Contributor
StandardBank
Community Coordinator

Hi,

 

Please send your query to [email protected], a specialist will be able to assist you.

sellophatlane
New Member
I also need authorisation key
StandardBank
Community Coordinator

Hi Tallishguy,

 

I am not sure what you need assistance with. Are you trying to download the App if so what mobile device system do you use? 

 

Regards,

Standard Bank Team

tallishguy
New Contributor
tallishguy
New Contributor
Where do I get it
StandardBank
Community Coordinator

Hi Mceleghin,

 

The app is unfortunately not available on Windows. You can however use Internet banking for your transactions.

 

Regards,

Standard Bank Team

mceleghin
New Member
I need one too please
davidblaque
New Member
StandardBank
Community Coordinator

Hi Nene,

 

 

 Please send your query to [email protected], a specialist will be able to assist you.

nene469
New Contributor
Can you help me about Authorization key of STD Bank?