Hello @Scoobygiles,
our technical team has advised that you need to ensure that the application crash logs are being shared with us automatically. Please note, the crash logs will only be uploaded when the user is on Wi-Fi. As a user you must do the following to check this:
- Go into the OS Settings and select Privacy, - Then scroll to the bottom and select Analytics, - Then switch on “Share with App Developers”,
Please let me know upon completion if this was helpful.
Regards,
Mandy
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