I am a student with a student current account and i've just been billed for the same thing. The disgusting part about this is the fact that i have to use more money to call the bank, amd then no one picks up. There isnt even a system in place to return unanswered calls. Im going to have to use more money to get to the bank again tomorrow and wait for hours before getting assistance. And i wont get refunded for the charges anyways. I dont even know why im banking with standard bank anyways because every month is one struggle or another. The service is exceptionally poor. I registered for bank notifications and they dont even send one to inform me of what goes on with my account. I dont see how its my account if anyone can institute a debit order on it without my consent and the bank doesnt even think to confirm with me first. Then they tell ke its my job to stop this thing. Why should i bank with you if my money isnt safe?!!!! I need assistance ASAP so someone better call me.
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