I can understand your frustration on this. Could i kindly advise that you forward your account details, ID number, as well as your contact details to [email protected] with the subject line "credit card payment arrangement" so that our credit card support team can look into this issue for you. Alternatively, you may contact the team on 086 120 1000 for further assistance. Please accept our apologies for the level of service received with regards to this issue.
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