The whole process of signing up for an internet merchant account and then waiting 7 business days (which for me has been way WAY longer) is flawed. A sales consultant has to come out to see you to get the application completed, which can prove tricky - especially for businesses who are on the move - so we ended up having to reschedule several times. Then once the application was completed we were told it would take a MAXIMUM of 7 business days to complete. Utter BS, lies. It has been 11 business days and counting. Still nothing. Every time I call them to check up on the application, they say they will escalate it - my application has been escalated 3 times now. Still nothing. If you are thinking about getting an Internet Merchant Account with Standard Bank, please go elsewhere. They are not moving forward, they are moving backwards.
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I 100% agree with this. And for someone who travels alot - using the World Citizen Credit Card has helped me many a time. HOWEVER, you would think that maybe there could be some sort of an arrangement for the International FEES associaited with using the card, for someone who, like me, is out of the country for 2-3 months at a time. It is the same as all credit cards through STD BANK (besides the World Elite, which is 0.25% lower than the standard 2.75%). This fee has cost me more than anticipated. Perhaps a true WORLD CITIZEN card would have a lower fee for transactions. Just a thought.
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