Monies was incorrectly taken off my credit card account internally . The reason given is “RECOVERIES-BAD DEBTS” however the account is and was not in arrears. Transfer fees were also taken off for this tranaction with the following details "INTL TRANS FEE” I phoned Lebo from customer care on the 4/09 who said she cant help me and transferred me to Bad debt recoveries. I spoke to Eunice, who also said she could not help me and sent me to credit recoveries option 1. I spoke to Itombi who also said she could not help me and wanted to send me back to Customer care. I then asked to speak to a supervisor as I had completed a complete circle. She said none were available but said she would leave a note for Matehtemo to give me a call. please help.
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