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Hello @moshryan, Could I kindly advise that you forward your digital email address registered on the mobile banking app, ID number and contact details to [email protected] with the subject line "app timeout - 5 seconds inactivity" so that our mobile app development team can look into this matter for you. Kind Regards, Mandy
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Hi I'm getting highly frustrated :) I first used my dad's account details when I installed standard bank app on my phone but I have recently opened my own account and would like to use my account details on my phone but there is no option to change account. The only option available is "forgot password"... But I'm wanting to create a new profile for the app so I can use my account. Please help before I throw my phone against the wall haha
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Hello @mikiw,
Please be advised that once you cancel the voucher, the funds should be reversed into your account within 24 hours.
Regards,
Mandy
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