Re: Smartphone App I have been a loyal Standard Bank Customer for 42 years but please read my lips; Short out the mess that is the Standard Bank Mobile App or I move everything somewhere else. It is a race to the bottom, everytime there is a update we have less functionality and more confusion. A long time ago Standard Bank used to be a leader in technology, but is struggling to provide the most elementary of service nowadays. The following must be noted and actioned: Why Is there no iPad version? Why does the App look so cheap an awkward? Why the confusing arrangement of small menus in corner and scrolling unintuitive scrolling? Why are cards shown while everyone works with accounts? Why do cards appear and disappear randomly? Where can I see my futue dated payment at a glance? Why can't I see numerous past payments to a beneficiary? Why are SMS notifications irregular and haphazard? Why is the add beneficiary and once-off payment menus hidden and so complicated? Why to we have to add 00 to the branch code? Why does the App have a fraction of the functionality of the old website? Why can I not provide feedback in the App? - Why must I come here? What is this a forum of sorts? and so on and so on.... Standard Bank is fast becoming irrelevant as a banking service provider. It is time you look at the competition like Capitec that are still interested in serving.
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