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I have to make a payment today, and can't make it to the bank. I tried to increase my limit on the app to accommodate this payment and I keep getting a popup that says the service is unavailable online and on the app. Please don't tell me that service that made big payments convenient has been scrapped and I now have to go to the bank every time I need to change my limit.
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I have been trying to do an urgent transaction all morning from the office and I am not receiving my OTP. I have checked my profile and it is the correct number. I tried to do this on the mobile app and on internet banking. No luck. Interestingly when I logged on to internet banking, I got a login notification via SMS on the same number! But to complete my transaction, nothing. What's going on?
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