Help

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Community

Share knowledge. Ask questions. Find answers.

Community

A one-stop forum for all your banking questions

Why have I been logged out of the app?

Community Coordinator

For security purposes, you will be logged out of your account after 5 minutes if you are inactive and after 30 minutes if you are active.

Add to the knowledge base

You can nominate posts from the Talk section to the community’s Learn knowledge base.

Just click on the Topic options dropdown above the post and select ‘nominate to knowledge base’.

If the post meets the criteria, we’ll turn it into a knowledge base article.

Is the smartphone app secure?

My device was stolen. Is my account secure?

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