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16-10-2017 04:58 PM - edited 16-10-2017 04:59 PM
I am new to SFF and recently placed a bid to buy in SSF at the price of the available seller at 16:35...as in equities, I was expecting to have the futures in my portfolio but not . does SSF work different
17-10-2017 11:27 AM
Did you register a seperate account for derivatives? If so and you have received an e-mail/sms as confirmation and the money has been taken off your account, suggest you contact the helpdesk. Accounts are normally updated immediately once a deal has taken place.
17-10-2017 11:48 AM
No money taken out of my account. the trade did not match... at 17:00 the seller cancelled their bid..opportunity lost. I will try another bid to see if the problem continues.thanks