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Online Share Trading

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Earn UCount Points with Standard Online Share Trading
Occasional Contributor
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What is UCount?


UCount Rewards is Standard Bank's rewards programme that lets you collect rewards points when trade on Standard Online Share trading or when you shop with your qualifying Standard Bank personal Credit, Cheque or Debit card. You can get up to 20%* back in rewards points on all your qualifying grocery purchases, up to R2* back in rewards points per litre of fuel purchased from Caltex and up to 1.25%* back in rewards points on all your other purchases.



How do you earn UCount points on OST?




How do I redeem my points?


You can redeem your rewards points online for a range of fantastic items at the UCount Rewards Online Mall. If you'd like to put your points towards a more long-term plan, you can top up your TFIA using your UCount Points. You can also redeem your points at any Rewards Retailers and for fuel from Caltex using your activated UCount Rewards card. Plus you get great benefits, discounts and special offers simply for banking with us.


How to top up your investment account on UCount




For more information on how to use and spend your UCount points, visit: or check out the attached document.

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Regular Visitor

Good luck with trying to transfer your UCount points to your OST TFIA.  Tried this a few days back and spent about 1 hour being transferred between UCount and OST consultants.  Only seems to be possible if the TFIA is linked to your internet banking profile.  Someone was going to call me back........

Community Coordinator

Hello @Lemon,


Please confirm when did you attempt to do the transfer? as this was only available from the first of March 2018.


We can look into this for you and feedback as soon as we have the details with exact error message when you trying to transfer.




Regular Visitor

It was on 2 March.  


On the UCount platform the redeem option was greyed out.


Reference numbers of various calls:




No longer of interest to me



Community Coordinator

Hello @Lemon,


We have escalated to our OST team for further assistance and feedback will follow shortly.




Amanda Tilley
Not applicable

Can you please link my OST to my UCount rewards?

Robert Watt
Not applicable

How do i connect my ucount to my ost account ?

Senior Member

Has anyone actually been successful in getting UCount to include the points on the monthly statement?


I have sent several emails, and have phoned their call centre many times, gone through their excessive, painful security checks over and over to no avail.

The last response from them was "Due to the sensitive nature of your request, we are unable to give you an electronic response. Please provide us with a suitable time when we may contact you".


There is nothing sensitive about asking them to do their jobs! Their internal processes need to be fixed.


They never responded when I provided them with a suitable time.