You must request an Electronic Account Payment (EAP) limit to be set via the branch. Usually the limit is R10 000 a month (but this will all depend on your preference). Should you need to increase or decrease the amount you can request the branch to do so, via any of the following: Securemessage via the Internet; Telephone banking; or visiting any Standard Bank branch with your ID.
Can I transact on an account that's not linked to my card?
No, you will only be able to perform transactions to accounts linked to your card. To link your account, please visit your nearest branch.
What if I want to transact with a different card number?
This is possible provided the accounts are linked to the card number.
If my card is stopped or cancelled, can I still access my account using cellphone banking?
When your card is stopped or cancelled for any reason, your cellphone banking registration is cancelled. Once you receive a new card, you will need to re-register with the new card number for cellphone banking.