Apologies to everyone who experienced inconvenience possibly caused by a disruption to some of our services today.
Your overall experience with Standard Bank and the services we offer remains our priority.
Services that were impacted by the disruption included ATMs, debit and credit card purchases, Internet banking as well as our telephone and APP services.
The majority of the services were restored within two hours following prompt action by our internal technical team. Our initial investigation points to an isolated hardware failure and we are investigating the cause of this.
Everything is being done to avoid this incident happening again.
We take this matter very seriously because it is important that you are able to access all of our services without fail 24/7. We continue to monitor our system closely.
Please call us on 0860 123 000 if you experience further problems.