As part of our ongoing financial literacy awareness campaign on fraud, we are advising all customers to always be on the look-out for sites or phishing emails that pretend to represent Standard Bank or any of the bank’s subsidiaries.
Not sure what a phishing email is here’s a small description
“A phishing email is a form of internet fraud which occurs when an account holder (you for example) responds to a fraudulent email, supposedly from the addressee’s bank requiring internet banking customers to click on a link to verify details for a reward or risk their accounts being deactivated, The link will then directs the customer to a fake website where they will be asked to enter sensitive information such as passwords, credit card details or bank account numbers. Once these details are given, they are e-mailed to the fraudsters, who may then use the details to defraud the customer account without their knowledge.
So keep the following tips in mind:• Never reply to e-mails asking you to verify your banking details online.
No bank will ever ask you to verify or complete your banking details online.
• Never provide your personal details such as your PIN or account details via
e-mail or on any links within these e-mails. Banks already have information like your ID number, mobile number and e-mail address and will never ask for them via e-mail.
• Never navigate to a bank’s website using a link from an e-mail – always type out the bank’s website address. Always enter our website address (
www.standardbank.com.na) in the address bar to connect to our Internet banking site.