Jacko Maree, Chief Executive, Standard Bank Group, writes: “It was an extremely tough year – but one in which our focus on developing markets stood us in good stead. Our profitability remained sound and our strong liquidity and capital position allowed us to continue to invest for growth. We achieved our highest-ever independent customer satisfaction ratings in South Africa. We invested more than we have ever done in developing, training and building the competency of our people, and focused on connecting our customers in Africa to the rest of the world and those in the rest of the world to Africa.”
For more see
http://www.standardbank.com/Article.aspx?id=34972074&src=