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Community Coordinator
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Our InstantMoney payment solution has made its way to Botswana and Uganda with many other African countries to follow soon. The InstantMoney service allows Standard Bank customers to send cash via our electronic channels to a recipient by using an access code from a text-message voucher system. InstantMoney is doing very well in South Africa, processing more than R6.5 billion in transfers within the country alone.


The great thing about InstantMoney is that the recipient doesn’t need to be a Standard bank customer and the cash can be withdrawn immediately at a Standard Bank ATM using the pin sent to them by the sender.

InstantMoney is our solution to a card-less form of cash withdrawal. You can send money to yourself, a friend or family member in a convenient and easy way. This solution reduces the amount of fraud or theft that comes with having to send money via third parties just because the recipient doesn’t have a bank account.


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This technology makes perfect sense because sub-Saharan Africa’s mobile penetration rate is 70% and this represents a massive market that need easy-to-use but safe mobile solutions to banking, 24 hours a day. The InstantMoney service will roll out to Namibia by the end of the year with more countries in the bank’s network lined up for 2016.


The service would usually be used between two people but it has the potential to be used as a salary payment mechanism for small to medium sized businesses to make payments to employees or suppliers operating on the African continent.

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Quinton fernandez
Not applicable

I received  a instant money, (cardless service) from a client. It is my first time to use standard Bank instant money.

I didnt see the first msg that has the voucher code, so i followed the prompt *120*2345# on the second msg.

I created a wallet pin, following the prompt and i received a voucher code, i used my wallet pin on trying to draw the money at the atm with the voucher code shown on my screen. After entering the wrong pin (wallet pin) 3 times. The atm closed my resent use.


I found out that i had to use the password provided from the sender. 

I tried using the password with the voucher code, ATM SAID THAT VOUCHER CODE WAS USE?!?

I haven't received my money, and shows on (*120*2345#) that money was successfully sent to my own cell no..


Please  do explain to me what would be the next following steps to receive my instant money. 



Not applicable

Hi, I would like to know what happens to a voucher that is unwithdrawn for a year and the voucher number is generated by the system?

Not applicable

Hi what happens to a voucher that has been collected for over a year and the pin is generated by the system itself?

I receiveda voucher and due to locdown decided to redeem via my own wallet in stead of at a atm. Registerd myself at walket and cillected R250 due to onky R50 rands. R280 was paid from client. How can I redeem my own wallet that I redeemed. It does not show in my account. 

Community Coordinator

Hello @Francois_1972,


Please share the initial query with the details of your voucher to0860 466 639 or [email protected] The Instant Money consultants/team should be able to assist you and resolve this matter.




New Member

Good day

I sent instant money yesterday around 5pm. They tried to get the money but failed saying pin has expired. How do i create another pin

Cathy Christina Hood
Not applicable

Hi..a client send me instand money at spar...he gave them his cel no and not he received the sms instaed of me..and then he deleted the sms now I don't have a voucher number or an SMS just a proof of slip that was paid do I go about to receive the voucher number...his cel no is 0825763673 and mjne are 0617357094.

Thank you